ProX: View once Photo Saver — Support

Need help with the App? We're happy to assist you with any questions, issues, or feedback.

Contact Us

For all support requests, please email us. We usually reply within 1–2 business days.

Frequently Asked Questions

The App can't see new media or statuses.

Make sure the App has the required permissions (notification access and photo library access) in your device settings, then restart the App.

How do I manage or cancel my subscription?

Subscriptions are managed by the app store on your device. Open your store account's subscription settings to change or cancel your plan.

How do I delete my saved content?

All saved content is stored on your device. You can delete it at any time inside the App, or remove everything by uninstalling the App.

How is my data handled?

Please see our Privacy Policy for full details.

Report a Problem

When reporting an issue, it helps to include your device model, operating system version, App version, and a short description or screenshot of the problem.